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Small Business IT Support

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Dependable Small Business IT Support

At Electrowise, we understand the challenges of finding a trustworthy company to handle your small business IT support. That is precisely why we have a team of dedicated engineers who are committed to assisting you with any IT issue you may encounter.

If you are unable to bring your computer to our Newton Abbot shop for support, rest assured, we offer remote assistance over the phone. Our knowledgeable technicians will carefully guide you through the necessary steps to resolve your IT problem. In the rare event that our engineers determine the issue cannot be resolved over the phone, we will promptly arrange a visit to your premises to provide on-site support and resolve your IT issues effectively.  

Trust Electrowise for small business IT support!  

Electrowise LTD. Offers Reliable Small business IT Support.

Electrowise Ltd. has firmly established itself as a reliable and respected leader in the field of information technology, drawing on our extensive experience spanning over 28 years. While we originally focused on delivering cutting-edge computer sales solutions, we have continuously adapted to meet the ever-changing needs of our valued customers.    

We take great pride in offering a comprehensive range of carefully designed IT support services, specifically tailored to meet the unique requirements of both home and business users. Our esteemed Newton Abbot Store serves as a central hub, seamlessly coordinating these services to ensure maximum efficiency.  

Our team is composed of highly skilled professionals who possess an unwavering dedication to providing efficient and effective IT solutions to our esteemed clients. By prioritising the latest technological advancements, we consistently remain at the forefront of innovation, helping our customers maintain a competitive edge in their respective industries.  

Exceptional customer service is at the heart of our values at Electrowise Ltd., allowing us to foster long-lasting relationships with those who trust us for their IT needs. Whether you require computer repairs, network installations, or data recovery services, you can rest assured that we are fully committed to providing you with reliable and cost-effective solutions that are meticulously tailored to align seamlessly with your specific requirements.  

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Commercial and Domestic IT Support in Devon  

At our company, we recognise the challenges faced by schools and local organisations when it comes to managing their IT. It may not always be practical or cost-effective for them to hire a full-time IT staff member. That is where we come in to offer our assistance.    

We understand that each business has its own unique needs when it comes to small business IT support. To cater to these requirements, we have assembled a team of experts who specialise in creating personalised support packages. Our wide range of options allows you to choose the level of coverage that suits you best. Whether you are grappling with technical issues, in need of network management support, or aiming to upgrade your hardware and software, we are here to guide you throughout the entire process.  

Our unwavering commitment to delivering exceptional service sets us apart, and we are dedicated to ensuring that your technology functions seamlessly and efficiently.

Small Business IT Support

Small Business IT Support in Devon

In a world driven by technology, Devon’s vibrant business community requires trustworthy and exceptional IT support, which is where our expertise comes into play. Our primary objective is to enable businesses to operate seamlessly and securely online by delivering customised support packages tailored to their distinct requirements.

Our team of skilled professionals guarantees complete peace of mind as they provide comprehensive business support plans, ensuring that your technology is in capable hands. We are readily available to offer remote as well as on-site assistance, diligently striving to ensure the uninterrupted, smooth functioning of your business. We understand that employing a full-time IT staff member may not always be a viable option, and that is precisely why we have stepped in—to offer cost-effective IT solutions to local organisations and schools. Connect with us today and let us collaborate to keep your business ahead of the technology curve.  

CONTINUOUS MONITORING 

Our unwavering dedication to our corporate clients extends to the vigilant monitoring of their assets and servers. We maintain a constant watch, promptly responding to any issues that may arise. Instant alerts notify us of any problems, enabling us to swiftly address and rectify them. Rest assured; we prioritise the seamless functioning of our clients’ businesses.  

QUICK SUPPORT TURN AROUND

Upon becoming aware of any errors, our team promptly responds by thoroughly assessing the situation and devising an optimal plan of action. We prioritise the timely resolution of issues, employing both remote and on-site methods, as necessary. Recognising the significance of resolving matters promptly, we diligently strive to provide our esteemed clients with exceptional service at all times.  

PROBLEM RESOLUTION AND PREVENTION

Once we have successfully resolved the current issue, we will proactively implement precautionary strategies to safeguard against any potential recurrence of such incidents in the future.  

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All About Our Small Business IT Support in Devon

At Electrowise Business Systems, we understand the vital role that reliable IT support plays in the success of local businesses in Devon. However, we acknowledge that hiring a full-time IT staff member can be a significant financial burden.

As a result, we offer cost-effective and flexible solutions to address this concern. Whether you require assistance for a single computer, or a network of multiple servers spread across different locations, our team of experts is dedicated to providing the necessary support to ensure uninterrupted operations for your business or organisation. Our customer base includes over 50 local companies from various industries, such as accounting, education, and charity.

Our support agreements not only offer practical solutions but also come at competitive prices that are tailored to meet the unique needs of each company. If your business requires more assistance than what is included in our standard packages, or if you have specific requirements such as cloud services or regular maintenance, our specialists can create a personalised package that caters to your company’s individual needs.

Furthermore, we have extensive experience in developing and implementing advanced IT strategies that utilise state-of-the-art hardware and Microsoft Windows operating systems. Our customised solutions have been successfully implemented by a wide range of businesses, including those with remote access to central databases and simple file servers. We take great pride in staying ahead of technological advancements in the business and education sectors. For added convenience, we also offer businesses the option to open a 30-day account with us.  

We Offer 24 Hour Support

At Electrowise, we understand the importance of going beyond the usual business hours of 9:00 a.m. to 5:30 We recognise that unforeseen challenges can arise beyond regular business hours. Hence, our team of highly skilled engineers in Devon is readily available to offer emergency IT support for small businesses. Whether it is during late hours or the weekend, we are here to ensure seamless business operations.

Do not hesitate to contact us if you require assistance outside our standard working hours. Once we have ensured the proper setup of your business network, our team can remotely access any computer within your network from our Newton Abbot office. This convenient remote connection enables us to promptly address any technical difficulties, minimising potential downtime and maximising efficiency.

While our primary focus is on remote assistance, there are circumstances where it may not be feasible, such as when a system experiences a complete breakdown or lacks connectivity. In such cases, we will schedule an on-site visit as soon as possible, based on the urgency of your situation. For critical scenarios, we can even arrange emergency visits to ensure the uninterrupted functioning of your company.  

Company Server Health & Backup

Located in Newton Abbot, our facility offers comprehensive monitoring services specifically designed to protect and maintain the backup and server health of businesses in Devon. Our team is fully committed to promptly identifying any potential issues and swiftly taking action to prevent them from impacting your day-to-day operations. We fully understand the significance of working around your schedule and minimising any disruptions to your routine.

You can trust us to ensure the smooth and secure operation of your systems. We acknowledge that not everyone may have subscribed to our business support packages. However, we are always ready to lend a helping hand whenever you need it the most. Just a simple phone call, and our team of experts will be dispatched to your location, providing the necessary assistance to resolve any server-related problems you may encounter. In the current digital landscape, safeguarding the confidentiality and protection of your data is of utmost importance.

That is why we offer an exceptional Secure Erase solution that guarantees the complete removal of all sensitive and personal information from your hard drives. With this service, disposing of or reusing your drives becomes worry-free, as you can confidently avoid any potential data breaches or identity theft. At Electrowise, our primary focus is on enhancing the technological capabilities of your business.

Our highly skilled team excels at upgrading servers and computers, ensuring minimal disruptions during your daily operations. In certain cases, it may be necessary to transport your equipment to our facility for more extensive upgrades. However, we are fully dedicated to expediting the entire process and promptly returning your equipment to you. You can always rely on us to deliver top-notch technological solutions that perfectly align with the unique requirements of your business.  

Trusted Small Business IT Support Services 

At Electrowise, we are dedicated to upholding the highest standards of excellence. Our commitment to excellence is evident in every project we take on, as we view each one as a reflection of our identity. Ensuring that we maintain our esteemed reputation is of utmost importance, which is why we consistently deliver exceptional services.

In our relentless pursuit of providing the best, we continuously strive to enhance our techniques, systems, and staff training. This unwavering dedication allows us to consistently deliver the utmost quality of service to our valued clients. Our unwavering focus on customer satisfaction is at the core of our operations. We understand the value of time in today’s fast-paced world, which is why we go above and beyond to offer solutions that are not only efficient but also cost-effective. We actively listen to our customers, placing great importance on their feedback and collaborating with them to tailor optimal solutions that cater to their unique needs.

At Electrowise, we highly value the opinions and experiences of our customers. We actively seek their feedback through various channels, including well-known platforms like Google reviews. By actively seeking and attentively considering feedback, we gain a deeper understanding of our customers’ desires and requirements, enabling us to provide unparalleled service and products. Your thoughts matter to us, and we are always here to listen to them. If you ever require a business recommendation or a statement of our service quality, our team is readily available and enthusiastic to provide you with the information you need.  

LEADING IT SUPPORT

Here are some fun facts about Electrowise and the support services we offer. 

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SLA Uptime

TRUSTED IT SUPPORT

We are as only as good as our latest system or repair. We pride ourselves on our customer care and commitment to thereof. Our latest Google reviews are below, alternatively, you can contact us for business recommendations or statements of service quality.

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Contact Us

Feel Free to contact us here at Electrowise Computers on the information provided below for any Home User or Business Service enquires you may have.

A Little About Us

Electrowise Ltd started over 28 years ago offering computer sales solutions. We have since diversified and now provide a full range of IT services for both Home Users & Business Users alike. All of which is run from our Newton Abbot Store.

Contact Details

Feel Free to contact us on the information below for any enquiries on any of our computer systems or services.

Telephone: 01626 333350
Email: [email protected]

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Domestic & Commercial Computer Sales, Services & Repair in Devon.