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IT Support in Exeter
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Electrowise Ltd: Reliable IT Support in Exeter
Electrowise Ltd boasts an extensive track record of providing IT support in Exeter to satisfied clientele, spanning a remarkable 28 years. Our roots lie in computer sales, but we have diversified our offerings to meet the evolving needs of our customers. Presently, our comprehensive range of IT support in Exeter caters to both residential and commercial customers, all of which are conveniently managed from our Newton Abbot Store.
Our team of consummate professionals is committed to delivering efficient and effective IT support in Exeter. We recognise that technology is in a perpetual state of flux, and we remain at the forefront of the latest innovations to ensure our clients stay ahead of the curve.
At Electrowise Ltd, we take pride in the calibre of our work and are dedicated to providing exceptional customer service. Should you require our expertise in computer repairs, network installations, or data recovery services, rest assured that we will furnish you with dependable and cost-effective solutions that are tailored to your specific requirements.
Professional Commercial and Domestic IT Support in Exeter
As a company, we recognise the obstacles that confront local organisations and educational institutions in the realm of IT management. Frequently, the inclusion of a full-time IT staff member may be unfeasible or cost prohibitive. That is where we come into play.
Our team of experts is committed to delivering IT support in Exeter packages that are customised to fulfil your distinct requirements. We offer an array of alternatives, enabling you to select the level of coverage that is most suitable for you. Whether you require assistance with resolving technical issues, managing your network, or upgrading your hardware and software, we are here to assist you at every stage of the process.
In addition to our comprehensive IT support services in Exeter, we extend our expertise to designing bespoke gaming PCs. Our team of seasoned professionals is well-versed in crafting gaming setups that align with your specific requirements and budget.
We understand that gaming is not just a pastime but a passion for many, which is why we invest time in comprehending your unique needs and delivering a personalised service that caters to them. Whether you are a casual gamer or a competitive esports enthusiast, we can assist you in creating the optimal gaming PC to elevate your gaming experience to unprecedented heights. If you are seeking dependable IT support or assistance with building an exceptional gaming setup, do not hesitate to reach out to us today.
Business Support in Exeter
As a premier provider of IT support services in Exeter, we pride ourselves on delivering innovative solutions to businesses of all sizes.
Our customised support packages are designed to provide unparalleled security and maximum online efficiency for your organisation. Our comprehensive support plans offer peace of mind, knowing that your technology is in safe hands.
Our team of dedicated specialists is equipped to offer both remote and on-site assistance to local businesses and educational institutions. We recognise that hiring a full-time IT staff member can be a significant investment, and our goal is to provide cost-effective solutions to address your technology needs. Trust us to help your business thrive in today’s digital landscape.
CONTINUOUS MONITORING
As a diligent team, we maintain a constant lookout for the assets and servers belonging to our esteemed corporate clients.
At the first sign of any issue, we swiftly spring into action, providing prompt resolutions without delay.
Our proactive approach enables us to frequently tackle challenges even before our clients are apprised of them, demonstrating our commitment to delivering exceptional services.
QUICK SUPPORT TURN AROUND
Upon identification and reporting of an error, our team expeditiously evaluates the circumstances, discerning whether the most efficacious approach to rectify the issue would be through remote assistance or on-site intervention.
Our dedicated commitment to providing timely solutions ensures that the majority of problems that may arise are promptly resolved.
PROBLEM RESOLUTION AND PREVENTION
After the successful resolution of the matter, our subsequent course of action entails implementing pre-emptive measures to forestall any possible reoccurrence.
All About Our Busines IT Support in Exeter
At Electrowise Business Systems, we comprehend the criticality of dependable IT support in Exeter for local organisations and educational institutions to ensure seamless operations. We are cognisant of the fact that hiring a full-time I.T. staff member can be an exorbitant expense.
Hence, we offer flexible and cost-effective solutions to address this issue. Whether you seek assistance for a solitary PC or require support for multiple servers spread across multiple locations, our adept team is committed to delivering the support you require to keep your business or organisation functioning smoothly.
Our portfolio of valued patrons boasts of more than 50 indigenous enterprises representing diverse industries such as accounting, education, and philanthropy. Our business assistance agreements are characterised not only by their efficiency but also by their cost-effectiveness, catering to the distinct requirements of each client.
In the event that your enterprise necessitates supplementary support beyond our standard offerings or customised services such as Cloud solutions or periodic upkeep, our team is equipped to tailor a unique package that caters to your company’s bespoke needs.
Additionally, our expertise lies in the creation and implementation of innovative technology solutions, utilising state-of-the-art hardware and the latest Microsoft Windows Operating Systems. Our customised solutions cater to a wide range of businesses, from basic file servers to complex central databases with remote access across multiple locations.
We take pride in staying abreast of emerging technologies to adapt to the ever-evolving needs of businesses and education. Furthermore, we offer the convenience of a 30-day credit account to our valued corporate clients.
We Offer 24 Hour Support
Our team of expert engineers is always on hand to ensure your business runs smoothly. We know that issues can arise outside of standard business hours, which is why we offer emergency support around the clock.
After configuring your company’s network, we can remotely connect to any computer to quickly resolve any issues, reducing downtime and increasing efficiency.
However, if there are instances where remote assistance is not possible, such as when a system is down, we will arrange for an on-site visit as soon as possible to get things back up and running.
We understand that time is of the essence, which is why we offer emergency visits to guarantee that your business operations are not interrupted.
Company Server Health & Backup
Our team is well-equipped to provide your company with a comprehensive range of monitoring services that will ensure the health of your backup and servers. Our diligent oversight allows us to identify and address any potential issues before they become disruptive to your operations. We take pride in working around your schedule and minimising any impact on your daily routine.
Even if you are not currently enrolled in one of our Business Support Packages, our team is always available to provide expert assistance as and when required. With a simple phone call, we can arrange to visit your site and resolve any server-related issues.
In today’s world, keeping your data safe and secure is of utmost importance. That is why we offer a top-of-the-line Secure Erase service. This ensures that sensitive or personal information is wiped from your hard drives, allowing for the safe disposal, or repurposing of your drives with complete peace of mind.
Our team is dedicated to improving the functionality of your business technology. We possess extensive knowledge and skills to optimise any server or computer, all while minimising any disruptions to your daily operations.
In some instances, it may be necessary for us to transport equipment to our facility for more comprehensive upgrades. Nevertheless, we promise to expedite the process and return your equipment to you in a timely manner. You can rely on us to provide superior technology solutions that meet the unique demands of your business.
Trusted IT Support in Exeter
At Electrowise, we hold ourselves to a high standard of excellence. We believe that every project we undertake is a reflection of our values and our commitment to our clients. It is our passion to ensure that our systems and repairs are of the utmost quality, and we are always striving to improve our processes and staff training to deliver exceptional service.
Our dedication to customer satisfaction is unwavering. We understand that time is of the essence, and we work tirelessly to provide efficient, reliable, and cost-effective solutions for our clients. We value our customers’ opinions and collaborate with them to find the most suitable solution for their individual requirements.
We take pride in our customer service and are always seeking feedback to ensure that we are meeting our client’s needs. Our team is dedicated to providing exceptional service that exceeds expectations. If you require a business recommendation or statement of our service quality, we are more than happy to provide this information to you.
LEADING IT SUPPORT
Here are some fun facts about Electrowise and the support services we offer.
Active Clients
Servers Managed
Computers Managed
SLA Uptime
TRUSTED IT SUPPORT
We are as only as good as our latest system or repair. We pride ourselves on our customer care and commitment to thereof. Our latest Google reviews are below, alternatively, you can contact us for business recommendations or statements of service quality.
Contact Us
Feel Free to contact us here at Electrowise Computers on the information provided below for any Home User or Business Service enquires you may have.
A Little About Us
Electrowise Ltd started over 28 years ago offering computer sales solutions. We have since diversified and now provide a full range of IT services for both Home Users & Business Users alike. All of which is run from our Newton Abbot Store.
Contact Details
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