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Electrowise Ltd: Reliable IT Support in Devon
Electrowise Ltd is a well-established IT company that has been serving customers for over 28 years. Our journey began with computer sales solutions, and we have since expanded our services to cater to the growing needs of our customers. Today, we offer a complete range of IT services for both home and business users, all of which are managed from our Newton Abbot Store.
Our team of highly skilled professionals is committed to providing efficient and effective IT solutions to our clients. We understand that technology is constantly evolving, and we strive to stay up to date with the latest innovations to ensure that our customers are always one step ahead.
At Electrowise Ltd, we take pride in our work, and we are dedicated to delivering exceptional customer service. Whether you need help with computer repairs, network installations, or data recovery services, you can count on us to provide reliable and cost-effective solutions that meet your needs.
Professional Commerical and Domestic IT Support in Devon
At our company, we understand the challenges that local organisations and educational establishments face when it comes to managing their IT. Sometimes, employing a full-time IT staff member may not be practical or cost-effective. That is where we come in.
Our specialist team is dedicated to providing IT support packages that are tailored to meet your specific needs. We offer a range of options so that you can choose the level of cover that suits you best. Whether you need help with fixing technical issues, managing your network, or upgrading your hardware and software, we are here to help you every step of the way.
In addition to our IT support in Devon services, we also offer assistance with designing gaming PCs. Our experienced team can help you create a gaming setup that meets your needs and budget. We know that gaming is more than just a hobby; it is a passion for many people. That is why we take the time to understand your requirements and provide a personalised service that is tailored to your needs.
Whether you are a casual gamer or a serious esports enthusiast, we can help you build the perfect gaming PC that will take your gaming experience to the next level. So, if you are looking for reliable IT support in Devon or help with building a gaming setup, get in touch with us today!
Business IT Support in Devon
Leading business IT support in Devon. we offer top-of-the-line IT support for businesses. Our tailored support packages ensure that your business is secure and operating at maximum efficiency online. With our comprehensive business support plans, you can rest easy knowing that your technology is in good hands. We provide both remote and on-site assistance, and our team of specialists is dedicated to helping local organisations and schools. We understand that hiring a full-time IT staff member can be costly, and we are here to help.
Continous Monitoring
Our team remains vigilant in tracking the assets and servers of our corporate clients. The moment an issue arises, we are immediately alerted and take prompt action to address it.
Quick Support and Turn Around
Once an error has been identified and reported, our team will promptly assess the situation and determine whether remote assistance or on-site intervention is required to effectively address the issue.
Problem Resolution and Prevention
Once the issue has been successfully addressed, our next step is to proactively implement measures to prevent any future occurrence.
All About Your Business Support in Devon
At Electrowise Business Systems, we understand that local organisations and educational establishments need reliable IT support in Devon to keep their operations running smoothly. However, we also know that hiring a full-time IT staff member can be expensive. That is why we offer flexible and affordable solutions to bridge the gap. Whether you need support for a single PC or a network of multiple servers across multiple locations, our specialist team is dedicated to providing the assistance you need to keep your business or organisation running smoothly.
Our extensive clientele includes over 50 local businesses, spanning across different sectors such as accounting, education, and charity. Our business support contracts are not only functional but also competitively priced, catering to the specific needs of each business.
Should your business require additional support beyond our standard packages or need tailored services such as Cloud services or routine maintenance, our team can curate a bespoke package to meet your company’s specific demands.
Furthermore, we are proficient in designing and deploying innovative IT solutions, utilising the latest hardware and Microsoft Windows Operating Systems. Our tailored solutions have served a diverse array of businesses, ranging from simple file servers to central databases with multi-site remote access. We pride ourselves on keeping up with emerging technologies as businesses and education evolve.
For added convenience, we also offer businesses the option of opening a 30-day account with us.
We Offer 24 Hour Support
Although our standard business hours are from 9:00 AM to 5:30 PM, Monday through Friday, our team of expert engineers is always available to assist with emergency IT support in Devon outside of these times.
Once we have properly configured your company’s network, our engineers can remotely connect to any computer on your network from our office in Newton Abbot. This allows us to resolve any issues without the need for on-site visits, minimising downtime, and maximising efficiency.
However, there may be instances where remote assistance is not possible, such as when a system is not powering up or there is no network connection. In these situations, we will arrange for an on-site visit as soon as possible, depending on the level of urgency. In some cases, we can even arrange for emergency visits to ensure that your business operations are not interrupted.
Company Server Health & Backup
Our team at Newton Abbot is equipped to provide comprehensive monitoring services for your company’s backup and server health. With our diligent oversight, we can nip any potential issues in the bud before they have a chance to disrupt your operations. Rest assured that we always prioritise working around your schedule and minimising any impact on your daily routine.
Even if you are not currently enrolled in one of our Business Support Packages, our team is always happy to lend a hand as needed. With just a quick call, we can arrange to come to your site and provide expert assistance to help resolve any server-related issues.
Keeping your data safe and secure is absolutely crucial in today’s landscape. That is why we offer a top-of-the-line Secure Erase service that can wipe sensitive or personal information from hard drives. This means you can dispose of or repurpose your drives with complete peace of mind.
At our company, we specialise in enhancing the performance of your business technology. Our team has the expertise to upgrade any server or computer, ensuring that the process has minimal impact on your daily operations. In certain cases, we may need to bring the equipment to our office for more in-depth upgrades. However, we guarantee to complete the work as quickly as possible and return it to you promptly. Trust us to deliver high-quality technology solutions for your business needs.
Trusted IT Support in Devon
At our company, we believe that the quality of our work is a reflection of who we are. We take pride in the fact that we are only as good as our latest system or repair. This means that we have a continuous drive to improve our processes, systems and staff training to ensure that we always deliver the best service to our customers.
Our customer care is at the heart of everything we do. We understand that in today’s fast-paced world, time is of the essence and that is why we always strive to provide efficient, reliable, and cost-effective solutions. We listen to our customers and work with them to find the best solution for their needs.
We take our commitment to customer satisfaction seriously, which is why we encourage feedback from our customers through platforms such as Google reviews.
If you need a business recommendation or statement of service quality, our team is always happy to provide this information.
LEADING IT SUPPORT
Here are some fun facts about Electrowise and the support services we offer.
Active Clients
Servers Managed
Computers Managed
SLA Uptime
TRUSTED IT SUPPORT
We are as only as good as our latest system or repair. We pride ourselves on our customer care and commitment to thereof. Our latest Google reviews are below, alternatively, you can contact us for business recommendations or statements of service quality.
Contact Us
Feel Free to contact us here at Electrowise Computers on the information provided below for any Home User or Business Service enquires you may have.
A Little About Us
Electrowise Ltd started over 28 years ago offering computer sales solutions. We have since diversified and now provide a full range of IT services for both Home Users & Business Users alike. All of which is run from our Newton Abbot Store.
Contact Details
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