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Electrowise Ltd: Reliable Business IT Support in Devon
For more than 28 years, Electrowise Ltd has been helping businesses meet their technology needs. Our story began in the world of computer sales, but our dedication to customer satisfaction has led us to broaden our offerings. Today, we provide a comprehensive suite of IT services to both residential and commercial clients. Our headquarters in Newton Abbot is where all the magic happens, as our team of experts manages all aspects of our business. Let us take care of your business’s technology needs so that you can focus on what matters most to you.
At Electrowise, we have a dedicated team of experts who will provide top–quality IT support for your business. We understand that technology is constantly advancing, and we are determined to keep up with the latest breakthroughs to provide the best possible outcomes for your business in Devon. Our primary aim is to help our clients stay ahead of the curve in their respective industries by providing efficient and effective IT solutions in Devon.
Our commitment to delivering exceptional customer service sets us apart at Electrowise Ltd. Our team takes great pride in ensuring that your needs are met with reliable and cost-effective solutions. Whether you require assistance with computer repairs, network installations, or data recovery services, rest assured that we will go above and beyond to provide you with the IT support you need for your business. With Electrowise Ltd on your side, you can focus on what matters most while we take care of the rest.
Commercial and Domestic IT Support in Devon
As a business, we are aware of the difficulties that schools and local organisations encounter while handling their IT. Hiring a full-time IT staff member may not always be feasible or affordable. This is where we can assist.
We understand that every business has unique IT support needs. That’s why we have a team of experts who specialise in creating customised support packages to suit your requirements. Our range of options allows you to select the level of coverage that works best for you. Whether you’re facing technical challenges, need help managing your network, or want to upgrade your hardware and software, we’re here to support you every step of the way. Our dedication to providing exceptional service is unmatched, and we’re committed to ensuring your technology runs smoothly and efficiently.
Business IT Support in Devon
Devon’s thriving business community deserves reliable and top-notch IT support, and that’s where we come in. Our mission is to help businesses operate efficiently and securely online by offering tailored support packages that suit their unique needs. Our team of experts provides comprehensive business support plans that will give you peace of mind, knowing that your technology is in good hands. We are always available to offer both remote and on-site assistance to ensure that your business runs smoothly. We know that hiring a full-time IT staff member is not always feasible, and that’s precisely why we are here – to provide cost-effective IT solutions to local organisations and schools. Contact us today and let’s work together to keep your business on the forefront of technology.
CONTINUOUS MONITORING
We are always on top of things when it comes to monitoring the assets and servers of our corporate clients. As soon as a problem arises, we receive an instant alert and take swift measures to rectify the situation. Our commitment to ensuring the smooth operation of our clients’ businesses is unwavering.
QUICK SUPPORT TURN AROUND
As soon as an error comes to our attention, our team will take swift action to evaluate the situation and determine the most effective course of action, whether it be through remote means or by addressing the issue on-site. We understand the importance of resolving issues promptly and will work diligently to ensure that our clients receive the best possible service.
PROBLEM RESOLUTION AND PREVENTION
After resolving the problem at hand, we’ll take the initiative to establish preventative measures to ensure that similar incidents don’t happen again in the future.
All About Our Business IT Support in Devon
At Electrowise Business Systems, we recognise the significance of dependable IT support for local businesses in Devon. Nevertheless, we are aware that employing a full-time IT staff member can lead to a substantial expense. Therefore, we provide reasonable and adaptable solutions to address this issue. Whether it is assistance for a single PC, or a network of numerous servers spread across various locations, our team of experts is devoted to furnishing the necessary aid to maintain the uninterrupted operations of your business or organisation.
We have a wide range of customers, consisting of more than 50 companies in the local region. These businesses are active in various industries, including accounting, education, and charity. Our support agreements are not only practical but also have a competitive price, customised to meet the unique requirements of each company.
If your businesses need more assistance than what we offer in our regular packages or necessitates customised solutions like Cloud services or maintenance on a regular basis, our specialists can create a personalised package that caters to your company’s unique requirements.
In addition, we have extensive experience creating and implementing advanced IT strategies that utilise cutting-edge hardware and Microsoft Windows Operating Systems. Our customised solutions have been successfully utilised by a wide range of businesses, including those with remote access to central databases and simple file servers. We take great pride in our ability to stay ahead of the curve as technology continues to evolve in the business and education sectors.
For added convenience, we also offer businesses the option of opening a 30-day account with us.
We Offer 24 Hour Support
We understand that sometimes issues arise outside of regular business hours. That’s why our team of skilled engineers is ready and willing to provide emergency business IT support in Devon at any time. Whether it’s late at night or on the weekend, we’re here to help ensure that your business operations run smoothly. Don’t hesitate to reach out to us if you need assistance outside of our standard hours.
After ensuring that your businesses network is set up correctly, our team can easily access any computer within your network from our office located in Newton Abbot. This convenient remote connection allows us to promptly address any technical difficulties without requiring us to physically visit your premises, reducing any potential downtime and ensuring optimal efficiency.
Although we always endeavour to provide remote assistance, there are times when it’s just not feasible, like when a system is completely down or there’s no connectivity. If this happens, we’ll schedule an on-site visit with you as soon as we can, based on the urgency of your situation. In the most critical cases, we can even arrange for emergency visits to make sure your company can continue running without any interruption.
Company Server Health & Backup
At our Newton Abbot location, we offer extensive monitoring services to help safeguard businesses in Devon’s backup and server health. Our team is committed to identifying any potential issues and taking swift action to prevent them from affecting your operations. We understand the importance of working around your schedule and minimising any disruptions to your daily routine. Trust us to keep your systems running smoothly and securely.
We understand that not everyone may be subscribed to our Business Support Packages. However, we are always willing to extend a helping hand whenever you need it the most. A simple phone call is all it takes, and we’ll send our expert team to your location to provide the necessary assistance to resolve any server-related issues.
Ensuring the protection and confidentiality of your data is paramount in the current digital environment. In light of this, we provide an exceptional Secure Erase solution that guarantees to erase all sensitive and personal information from your hard drives. With this service, you can confidently dispose of or reuse your drives without any concerns about data breaches or identity theft.
Electrowise is focused on improving the technological capabilities of your business. Our skilled team is adept at enhancing servers and computers, minimising any disruptions to your daily operations. In some instances, we may need to transport your equipment to our facility to provide more extensive upgrades. Nevertheless, we are dedicated to expediting the process and returning your equipment promptly. You can rely on us to provide top-notch technological solutions that meet the unique requirements of your business.
Trusted IT Support in Devon
Here at Electrowise, we hold ourselves accountable to the utmost standards of excellence. We consider each project we undertake as a representation of our identity, and we strive to maintain our reputation by delivering top-notch services. We remain committed to improving our techniques, systems, and staff training to guarantee that we consistently provide the highest quality of service to our clients.
At the core of our operations lies a deep commitment to customer satisfaction. We acknowledge the value of time in today’s dynamic landscape and hence, we are dedicated to delivering solutions that are not only efficient but also cost-effective. We pay close attention to customer feedback and collaborate with them to devise optimal solutions that cater to their unique needs.
We value the opinions and experiences of our customers. That’s why we make it a priority to hear from them through various channels, including popular platforms like Google reviews. We believe that by actively seeking out feedback, we can better understand what our customers want and need, and ultimately provide them with the best possible service and products. So please, don’t hesitate to share your thoughts with us – we’re always listening!
If you need a business recommendation or statement of service quality, our team is always happy to provide this information.
LEADING IT SUPPORT
Here are some fun facts about Electrowise and the support services we offer.
Active Clients
Servers Managed
Computers Managed
SLA Uptime
TRUSTED IT SUPPORT
We are as only as good as our latest system or repair. We pride ourselves on our customer care and commitment to thereof. Our latest Google reviews are below, alternatively, you can contact us for business recommendations or statements of service quality.
Contact Us
Feel Free to contact us here at Electrowise Computers on the information provided below for any Home User or Business Service enquires you may have.
A Little About Us
Electrowise Ltd started over 28 years ago offering computer sales solutions. We have since diversified and now provide a full range of IT services for both Home Users & Business Users alike. All of which is run from our Newton Abbot Store.
Contact Details
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