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IT Support in Plymouth
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Electrowise Ltd: Reliable IT Support in Plymouth
For over 28 years, Electrowise Ltd has been delivering top-notch IT support in Plymouth to a vast array of satisfied clients. While we started as a computer sales company, we have since expanded our services to accommodate the ever-changing needs of our customers. Our wide range of IT offerings caters to both residential and commercial clients, and we manage everything from our convenient Newton Abbot store.
Our team of consummate professionals is committed to providing efficient and effective IT support in Plymouth to our clients. We understand that technology is constantly evolving, which is why we stay up to date with the latest innovations to ensure our clients stay ahead of the game. At Electrowise Ltd, we take pride in the calibre of our work and strive to provide exceptional customer service that goes above and beyond.
Whether you require computer repairs, network installations, or data recovery services, you can trust us to provide reliable and cost-effective solutions. At Electrowise Ltd, we are dedicated to delivering top-quality services that you can count on.
Professional Commercial and Domestic IT Support in Plymouth
As a business, we understand the challenges that face local organisations and educational institutions in managing their IT needs. Often, the cost of hiring a full-time IT staff member is simply not feasible. This is where we can help.
Our team of professionals is dedicated to providing customisable IT support packages that cater to your unique needs. We offer a range of solutions, allowing you to choose the level of coverage that works best for you. From resolving technical issues to managing your network and upgrading your hardware and software, we are here to support you every step of the way.
As a leading provider of IT support services in Plymouth, we pride ourselves on going above and beyond for our clients. In addition to our comprehensive range of services, we also specialise in creating custom gaming PCs. Our experienced team of professionals has a wealth of knowledge in crafting high-quality gaming setups that are tailored to your unique needs and budget.
We understand that gaming is more than just a hobby; it is a serious passion for many of our clients. That is why we take the time to understand your individual requirements and deliver a personalised service that exceeds your expectations. Whether you are a casual gamer or a competitive esports enthusiast, we have the expertise to help you create the ultimate gaming PC that will take your experience to new heights.
So, whether you are in need of reliable IT support or assistance with building an exceptional gaming setup, do not hesitate to contact us. Our team is always on hand to provide you with the support you need to succeed.
Business IT Support in Plymouth
passion for finding creative solutions for businesses of all types. Our team is dedicated to providing customised support packages that are tailored to fit your needs, offering unbeatable security and maximum online efficiency for your organisation. With our comprehensive support plans, you can rest easy knowing that your technology is in capable hands.
We understand that hiring a full-time IT staff member can be expensive, which is why we strive to offer cost-effective solutions that address your technology needs. Whether you need remote or on-site assistance, our team of specialists is equipped to handle any challenge that comes your way.
Our focus on innovation and customer satisfaction sets us apart as a premier provider of IT support services in Plymouth. We believe that technology should be a tool that helps your business thrive in today’s digital landscape, and we are here to help you achieve that goal. Trust us to provide the support you need to take your business to the next level.
CONTINUOUS MONITORING
As a highly dedicated team, we are always on the alert for the valuable assets and servers of our respected corporate customers. We take swift action at the slightest indication of any problem, providing prompt solutions with no hesitation.
Our proactive approach allows us to nip issues in the bud, often before our clients are even aware of them. This showcases our unwavering dedication to delivering top-notch services.
QUICK SUPPORT TURN AROUND
As soon as an error is detected and reported, our team swiftly assesses the situation to determine the best course of action for resolving the issue.
Depending on the circumstances, we may opt for remote assistance or on-site intervention to ensure the most effective solution. Our unwavering dedication to delivering timely results means that the majority of problems are swiftly and effectively addressed.
PROBLEM RESOLUTION AND PREVENTION
After the successful resolution of the matter, our subsequent course of action entails implementing pre-emptive measures to forestall any possible reoccurrence.
All About Our Business IT Support in Plymouth
At Electrowise Business Systems, we understand how crucial reliable IT support in Plymouth is for local businesses and schools to maintain uninterrupted operations. We recognise that having a full-time I.T. staff member can be a pricey investment.
Therefore, we provide flexible and affordable options to tackle this problem. Whether you need help with a single computer or need support for numerous servers in various locations, our skilled team is dedicated to providing the assistance you need to keep your business or organisation running seamlessly.
We take pride in serving a wide range of clients, including over 50 homegrown businesses from various industries such as accounting, education, and philanthropy. Our approach to business assistance is not only efficient but also cost-effective, as we understand the unique requirements of each of our clients. Should you require additional support beyond our standard offerings or customised services, such as Cloud solutions or periodic upkeep, our team is more than capable of creating a tailored package that perfectly suits your company’s needs.
As a leading provider of technology services, we specialise in developing and implementing innovative solutions that leverage the latest hardware and Microsoft Windows Operating Systems. Our bespoke solutions are tailored to meet the unique needs of businesses across various industries, from simple file servers to intricate central databases with remote access capabilities across multiple locations.
We take great pride in keeping up with emerging technologies to ensure that we stay ahead of the curve when it comes to meeting the ever-changing demands of corporate and academic clients.
Additionally, to make life easier for our valued corporate customers, we offer a 30-day credit account for added convenience.
We Offer 24 Hour Support
At Electrowise, we pride ourselves on providing exceptional support to ensure that your business runs smoothly. We are well aware that problems can arise at any time, and that is why our team of experts is always available to provide emergency assistance around the clock.
Once we have configured your company’s network, we can quickly and remotely connect to any computer to resolve any issues that may arise. This approach helps to minimise downtime and increase efficiency. However, there may be instances where remote assistance is not feasible, especially when a system is down.
In such cases, we will promptly arrange for an on-site visit to get your systems up and running as soon as possible. We understand the importance of time, and that is why we offer emergency visits to ensure that your business operations are not disrupted. You can count on our team to provide top-notch support whenever you need it.
Company Server Health & Backup
Our professional crew is fully prepared to offer your business a complete suite of monitoring solutions that guarantee the well-being of your backup and servers. By keeping an attentive eye on your system, we are able to detect and deal with any potential hiccups before they disrupt your workflow. Our top priority is to work according to your timetable and minimise any disruption to your regular routine.
If you have not yet subscribed to any of our Business Support Packages, do not worry. Our expert team is always available to provide you with the assistance you need, whenever you need it. All you need to do is give us a call and we will promptly visit your site to resolve any server-related issues.
In today’s world, data security is key. That is why we offer a highly secure and effective Secure Erase service that will wipe any sensitive or personal information from your hard drives, giving you peace of mind when it comes to disposing or repurposing them.
Our team is committed to enhancing the functionality of your business technology. We have an extensive knowledge base and the skills necessary to fine-tune your servers and computers while keeping any interruptions to your daily operations to a minimum. Should we need to transport any equipment to our facility for comprehensive upgrades, we promise to expedite the process and return your equipment to you in no time.
Trusted IT Support in Plymouth
At Electrowise, we set the bar high for ourselves. Each project we take on reflects our values and commitment to our clients. Providing top-notch quality systems and repairs is a passion of ours, and we continuously work to refine our processes and enhance staff training to offer exceptional service.
We remain steadfast in our dedication to customer satisfaction. Recognising the value of time, we strive to provide efficient, reliable, and cost-effective solutions to our clients. We value our customers’ feedback and work collaboratively to determine the most suitable solution for their specific needs.
Our customer service is something we take pride in, and we actively seek feedback to ensure we are meeting our clients’ expectations. Our team is devoted to delivering exceptional service that goes above and beyond. Should you need a business recommendation or a statement regarding our service quality, we are more than happy to provide it.
LEADING IT SUPPORT
Here are some fun facts about Electrowise and the support services we offer.
Active Clients
Servers Managed
Computers Managed
SLA Uptime
TRUSTED IT SUPPORT
We are as only as good as our latest system or repair. We pride ourselves on our customer care and commitment to thereof. Our latest Google reviews are below, alternatively, you can contact us for business recommendations or statements of service quality.
Contact Us
Feel Free to contact us here at Electrowise Computers on the information provided below for any Home User or Business Service enquires you may have.
A Little About Us
Electrowise Ltd started over 28 years ago offering computer sales solutions. We have since diversified and now provide a full range of IT services for both Home Users & Business Users alike. All of which is run from our Newton Abbot Store.
Contact Details
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